Section 3

Role Overview

Detailed explanation of all 10 user roles and their capabilities.

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Chapters in this Section

10 chapter(s) to explore

Platform owner with complete control over all system aspects. Unrestricted access to every module, sub-module, and configuration setting.

Platform administration for day-to-day operations. Can manage products, orders, users with some limitations.

Third-party product vendors who upload and manage their own products. Earn commissions from sales after platform fees.

Product promoters who generate unique referral codes for existing products and earn commissions on successful sales.

Operate as both sellers and resellers for specific branch locations with combined capabilities.

Technical integrators who manage API access, webhooks, and external integrations.

Logistics handlers responsible for order fulfillment and product transportation with real-time tracking.

End customers who browse, purchase, and review products. Can track orders and manage wishlists.

Customer support agents who handle live chat interactions and ticket escalations.

Content managers who handle promotional content, newsletters, and marketing communications.

Technology Stack Test Credentials

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